Refund policy

At ModernBloom67.space, we want you to shop with complete confidence. Customer satisfaction is the foundation of our business, and we are committed to providing high-quality decorative vases and home décor along with exceptional customer service. If you are not completely satisfied with your purchase, our 30-Day Free Return & Refund Policy ensures a simple and hassle-free experience.

1. Return Eligibility

You may request a return within 30 calendar days after your order has been delivered.

To be eligible for a return, items must:

  • Be unused and in their original condition.
  • Include original packaging whenever possible.
  • Be free from damage caused after delivery.
  • Include all accessories and components originally received.

Products that do not meet these conditions may not qualify for a refund.

2. Free Returns

We proudly offer Free Returns Worldwide.

After your return request has been approved, our customer support team will provide complete return instructions. Depending on your location, we may provide a prepaid return shipping label or another free return solution.

Please do not return any products without first contacting our support team.

3. Non-Returnable Items

The following items are generally not eligible for return:

  • Personalized or customized products
  • Clearance or final sale items
  • Gift cards
  • Products damaged through improper use
  • Items specifically marked as non-returnable

4. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 7 days of delivery.

Please provide:

  • Your order number
  • A description of the issue
  • Clear photographs of the product and packaging

Once verified, we will gladly arrange a replacement or issue a full refund at no additional cost.

5. Refund Process

After we receive and inspect your returned item, you will receive confirmation of the refund status.

Approved refunds will be issued to your original payment method within 5–10 business days, depending on your payment provider.

6. Order Cancellation

Orders may be canceled before they enter processing.

Once an order has shipped, cancellation is no longer available. However, customers may return eligible products after delivery under this policy.

7. Exchanges

We currently do not offer direct exchanges.

If you wish to receive a different item, simply return your original purchase and place a new order.

8. Late Refunds

If your refund has not yet been received:

  • Check your bank account.
  • Contact your credit card company.
  • Contact your financial institution regarding processing times.

If further assistance is needed, our support team will be happy to help.

9. Return Address

Please contact customer support before returning any products. Complete return instructions and the appropriate return address will be provided after your request has been approved.

10. Contact Information

ModernBloom67.space

2112 Ridgecane Ct.

Lexington, KY, USA

Phone: 859-285-9773

Email: groshongkreisler33@hotmail.com

Thank you for choosing ModernBloom67.space. We appreciate your trust and remain committed to providing elegant home décor, dependable service, and a worry-free shopping experience.